Geins incident

Degraded performance in search and product lists

Minor Resolved View vendor source →

Geins experienced a minor incident on September 1, 2026 affecting Merchant API, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 08:41 AM UTC
Resolved
Sep 01, 2026, 09:13 AM UTC
Duration
32m
Detected by Pingoru
Sep 01, 2026, 08:41 AM UTC

Affected components

Merchant API

Update timeline

  1. identified Sep 01, 2026, 08:41 AM UTC

    We are currently experiencing degraded performance in search and products lists and are actively working to resolve the issue.

  2. identified Sep 01, 2026, 08:42 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 01, 2026, 09:13 AM UTC

    This incident has been resolved.