Geins experienced a major incident on August 18, 2026 affecting Merchant Center, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Merchant Center
Update timeline
- investigating Aug 18, 2026, 01:43 PM UTC
We are currently investigating an issue preventing the merchant center order list from updating. At the moment, no orders from today are appearing in the list.
- identified Aug 18, 2026, 02:01 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 18, 2026, 02:45 PM UTC
This incident has been resolved.