Resolved after 3 hours 52 minutes, on March 12, 2021.
Further to the below it looks like US bots are failing to respond gain, Incident is still open with IBM who now have multiple teams working to resolve the situation
Update timeline
- identified Mar 12, 2021, 11:47 AM UTC
IBM Watson have a major outage in their US region that is causing our Bots to fail to respond. They have identified the issue and are working on a resolution. https://cloud.ibm.com/status/?item=INC3674378 We will monitor the situation and update this once we have an update
- monitoring Mar 12, 2021, 12:56 PM UTC
The IBM incident is still open and being investigated but we are seeing US Bots responding again, we will continue to monitor the situation.
- identified Mar 12, 2021, 01:46 PM UTC
Further to the below it looks like US bots are failing to respond gain, Incident is still open with IBM who now have multiple teams working to resolve the situation
- resolved Mar 12, 2021, 03:39 PM UTC
IBM have resolved the issue and we're seeing US bots responding as normal now.
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