GeckoChat incident

Mailgun outage stopping inbound and outbound emails

Resolved after 19 hours 51 minutes, affecting Inbound email processing and Outbound Delivery and 1 more, on June 9, 2022.

resolved Jun 10, 2022, 09:00 AM UTC

The Mailgun outage issue has now been resolved with all Mailgun and GeckoChat services back to operational. If you are still experiencing issues in regards to emails, please reach out to a member of the client support team.

Started
Jun 09, 2022, 01:09 PM UTC
Resolved
Jun 10, 2022, 09:00 AM UTC
Duration
19h 51m
Detected by Pingoru
Jun 09, 2022, 01:09 PM UTC

Affected components

Inbound email processingOutbound DeliveryMessage RoutingMessage Routing

Update timeline

  1. monitoring Jun 09, 2022, 01:09 PM UTC

    We have discovered an outage with Mailgun which is preventing inbound and outbound emails from GeckoChat. We are monitoring the situation and will review once Mailgun is back online.

  2. monitoring Jun 09, 2022, 04:34 PM UTC

    The Mailgun outage issue has now been resolved with all Mailgun services back to operational. We will continue to monitor the situation. If you are still experiencing issues with sending inbound and outbound emails, please reach out to a member of the client support team.

  3. resolved Jun 10, 2022, 09:00 AM UTC

    The Mailgun outage issue has now been resolved with all Mailgun and GeckoChat services back to operational. If you are still experiencing issues in regards to emails, please reach out to a member of the client support team.

Your product runs on more than GeckoChat

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →