GeckoChat incident

Issue Assigning Users to Conversations in US

Resolved after 49 minutes, affecting Web, on September 4, 2024.

resolved Sep 04, 2024, 03:39 PM UTC

This incident has been resolved - we are continuing to monitor the situation. Please contact a member of the Customer Success team if you are still experiencing issues with assigning users to conversations.

Started
Sep 04, 2024, 02:49 PM UTC
Resolved
Sep 04, 2024, 03:39 PM UTC
Duration
49m
Detected by Pingoru
Sep 04, 2024, 02:49 PM UTC

Affected components

Web

Update timeline

  1. investigating Sep 04, 2024, 02:49 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 04, 2024, 03:39 PM UTC

    This incident has been resolved - we are continuing to monitor the situation. Please contact a member of the Customer Success team if you are still experiencing issues with assigning users to conversations.

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