GeckoChat incident

Global Cloud Outage

Resolved after 33 minutes, affecting Bot, on June 12, 2025.

resolved Jun 12, 2025, 08:30 PM UTC

All services are now fully operational. We’ll continue to monitor performance closely, but no further issues are expected at this time.

Started
Jun 12, 2025, 07:56 PM UTC
Resolved
Jun 12, 2025, 08:30 PM UTC
Duration
33m
Detected by Pingoru
Jun 12, 2025, 07:56 PM UTC

Affected components

Bot

Update timeline

  1. identified Jun 12, 2025, 07:56 PM UTC

    There is currently a large-scale, global internet outage affecting many major internet infrastructure providers, including Google, Amazon Web Services, Cloudflare, and many of the providers that leverage their technology. This is being widely reported across the news—at the moment, it seems to be affecting our chatbot services, and we are monitoring those upstream providers. Given the large scale of the issue, we expect a quick resolution; however, this is somewhat out of our hands at the moment.

  2. monitoring Jun 12, 2025, 08:13 PM UTC

    We’re beginning to see services gradually resume, and our team is closely monitoring the recovery across affected systems. We’ll continue to keep a close eye on the situation and provide further updates as needed.

  3. resolved Jun 12, 2025, 08:30 PM UTC

    All services are now fully operational. We’ll continue to monitor performance closely, but no further issues are expected at this time.

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