Gearset incident
Issue with connections to Jira (OAuth 2.0) (Cloud)
Gearset experienced a minor incident on July 28, 2026 affecting Pipelines and Pipelines, lasting 18h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 28, 2026, 03:48 PM UTC
Status: Monitoring We are seeing sporadic issues connecting to Jira via the new OAuth 2.0 connection. This is due to new rate limits which have been introduced as part of the transition and only recently started to take effect. If you start seeing issues with pipelines or with Jira connections, we would recommend removing your Jira (OAuth 2.0) (Cloud) connection and going back to using Jira (OAuth 1.0a)(Cloud). We would recommend doing this action pre-emptively as well to avoid disruption for you. We're working on resolving this matter as soon as possible and will post when it is clear to return to the 2.0 implementation. Affected components Pipelines (Partial outage)
- resolved Jul 29, 2026, 10:43 AM UTC
Status: Resolved This issue has now been resolved in cooperation with Atlassian. Thank you for your patience as we have sought to resolve this issue. If you see any ongoing issues with Jira please reach out to us in the in-app chat. Affected components Pipelines (Operational)