Garmin Services experienced a minor incident on July 14, 2025 affecting Garmin Explore Website and MapShare, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Garmin Explore Website and MapShare
Update timeline
- identified Jul 14, 2025, 05:07 PM UTC
Some US customers may experience issues accessing the Explore website, including managing data, deleting data, and viewing messages. These issues do not impact device messaging or SOS functionality.
- monitoring Jul 14, 2025, 05:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 14, 2025, 05:19 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 14, 2025, 07:02 PM UTC
This incident has been resolved.