Garmin Services incident

Subscription Activation and Plan Changes Delayed

Major Resolved View vendor source →

Garmin Services experienced a major incident on August 25, 2025 affecting Satellite Activation and Subscription Billing and LTE Activation and Subscription Billing, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 08:07 PM UTC
Resolved
Aug 25, 2025, 08:37 PM UTC
Duration
30m
Detected by Pingoru
Aug 25, 2025, 08:07 PM UTC

Affected components

Satellite Activation and Subscription BillingLTE Activation and Subscription Billing

Update timeline

  1. investigating Aug 25, 2025, 08:07 PM UTC

    Subscription activation, plan change, and cancelation requests are currently delayed. Any pending actions will complete once the issue is resolved. We recommend waiting to activate or make changes to subscriptions until this issue is resolved.

  2. resolved Aug 25, 2025, 08:37 PM UTC

    This incident has been resolved.