Garmin Services incident

Skylo Device Activations and Plan Changes Delayed

Minor Resolved View vendor source →

Garmin Services experienced a minor incident on September 24, 2025 affecting Satellite Activation and Subscription Billing, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 01:37 PM UTC
Resolved
Sep 24, 2025, 02:41 PM UTC
Duration
1h 3m
Detected by Pingoru
Sep 24, 2025, 01:37 PM UTC

Affected components

Satellite Activation and Subscription Billing

Update timeline

  1. investigating Sep 24, 2025, 01:37 PM UTC

    Skylo/NTN device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.

  2. resolved Sep 24, 2025, 02:41 PM UTC

    Skylo has confirmed that all systems are operational once more.