- Detected by Pingoru
- May 29, 2026, 06:04 AM UTC
- Resolved
- May 29, 2026, 07:49 AM UTC
- Duration
- 1h 44m
Affected: inReach Messaging
Timeline · 2 updates
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investigating May 29, 2026, 06:04 AM UTC
We are currently investigating an issue impacting messaging for some inReach customers.
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resolved May 29, 2026, 07:49 AM UTC
This incident has been resolved
Read the full incident report →
- Detected by Pingoru
- May 26, 2026, 03:51 PM UTC
- Resolved
- May 26, 2026, 06:03 PM UTC
- Duration
- 2h 12m
Affected: inReach Messaging
Timeline · 4 updates
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investigating May 26, 2026, 03:51 PM UTC
We are currently investigating this issue.
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identified May 26, 2026, 03:54 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring May 26, 2026, 05:23 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved May 26, 2026, 06:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 02:48 PM UTC
- Resolved
- May 25, 2026, 03:36 PM UTC
- Duration
- 47m
Affected: Garmin Explore Mobile AppGarmin Earthmate Mobile AppGarmin Messenger Mobile App
Timeline · 4 updates
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investigating May 25, 2026, 02:48 PM UTC
The Garmin Messenger Mobile App, Earthmate Mobile App, and Explore Mobile App have been experiencing issues with sync in the Europe, Middle East, and Africa region. We are currently investigating this issue.
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investigating May 25, 2026, 02:48 PM UTC
We are continuing to investigate this issue.
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monitoring May 25, 2026, 03:26 PM UTC
We are continuing to monitor sync performance in the Europe, Middle East, and Africa region, but have seen improved performance since approximately 11:00 EST (15:00 UTC).
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resolved May 25, 2026, 03:36 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 08:45 PM UTC
- Resolved
- May 21, 2026, 09:16 PM UTC
- Duration
- 31m
Affected: Satellite Activation and Subscription BillingLTE Activation and Subscription Billing
Timeline · 3 updates
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investigating May 21, 2026, 08:45 PM UTC
We are currently investigating an issue which may cause delays in being able to manage your subscription plan.
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identified May 21, 2026, 09:06 PM UTC
The issue has been identified and a fix is being implemented.
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resolved May 21, 2026, 09:16 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 03:45 PM UTC
- Resolved
- May 19, 2026, 04:18 PM UTC
- Duration
- 32m
Affected: Garmin Explore Mobile AppGarmin Earthmate Mobile AppGarmin Messenger Mobile AppGarmin Alpha Mobile AppGarmin Explore Website and MapShare
Timeline · 2 updates
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investigating May 19, 2026, 03:45 PM UTC
Start Time: 7:00 AM Eastern Impact: Some customers in the Europe region will experience timeouts when performing syncs and other actions in Explore, Messenger, Earthmate, Alpha, Tread, and other applications
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resolved May 19, 2026, 04:18 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 10:27 PM UTC
- Resolved
- Apr 28, 2026, 10:53 PM UTC
- Duration
- 25m
Affected: Satellite Activation and Subscription BillingLTE Activation and Subscription Billing
Timeline · 2 updates
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investigating Apr 28, 2026, 10:27 PM UTC
We are currently investigating this issue.
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resolved Apr 28, 2026, 10:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 07:07 PM UTC
- Resolved
- Apr 27, 2026, 07:21 PM UTC
- Duration
- 13m
Affected: Satellite Activation and Subscription Billing
Timeline · 2 updates
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investigating Apr 27, 2026, 07:07 PM UTC
New and factory-reset inReach devices may hang on "Activating". Existing active devices are not affected.
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resolved Apr 27, 2026, 07:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 05, 2026, 04:48 PM UTC
- Resolved
- Apr 05, 2026, 06:44 PM UTC
- Duration
- 1h 56m
Affected: Satellite Activation and Subscription BillingLTE Activation and Subscription Billing
Timeline · 2 updates
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investigating Apr 05, 2026, 04:48 PM UTC
Garmin subscription services are currently experiencing issues. Subscription management features, including activations, plan changes, and cancellations, may be impacted.
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resolved Apr 05, 2026, 06:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 06:30 PM UTC
- Resolved
- Mar 31, 2026, 06:41 PM UTC
- Duration
- 10m
Affected: Garmin Explore Mobile AppGarmin Earthmate Mobile App
Timeline · 2 updates
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investigating Mar 31, 2026, 06:30 PM UTC
The inReach Desktop App, Earthmate Mobile App and Explore Mobile App have been experiencing issues with sync.
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resolved Mar 31, 2026, 06:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 27, 2026, 11:44 PM UTC
- Resolved
- Mar 28, 2026, 12:15 AM UTC
- Duration
- 31m
Affected: inReach Messaging
Timeline · 2 updates
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investigating Mar 27, 2026, 11:44 PM UTC
We are currently investigating an issue affecting SMS messaging for customers in certain regions.
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resolved Mar 28, 2026, 12:15 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 13, 2026, 03:39 PM UTC
- Resolved
- Mar 16, 2026, 12:34 PM UTC
- Duration
- 2d 20h
Affected: inReach Messaging
Timeline · 2 updates
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investigating Mar 13, 2026, 03:39 PM UTC
We are currently investigating this issue.
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resolved Mar 16, 2026, 12:34 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 05, 2026, 11:48 PM UTC
- Resolved
- Mar 09, 2026, 10:49 PM UTC
- Duration
- 3d 23h
Affected: inReach MessagingGarmin Messenger Mobile App
Timeline · 3 updates
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investigating Mar 05, 2026, 11:48 PM UTC
We are currently investigating this issue.
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investigating Mar 06, 2026, 10:45 AM UTC
We are continuing to investigate this issue.
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resolved Mar 09, 2026, 10:49 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 20, 2026, 09:20 AM UTC
- Resolved
- Feb 20, 2026, 10:07 AM UTC
- Duration
- 47m
Affected: Satellite Activation and Subscription BillingLTE Activation and Subscription Billing
Timeline · 3 updates
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investigating Feb 20, 2026, 09:20 AM UTC
Subscriptions activation and plan change management may be unavailable or delayed for some customers. We recommend waiting to make any subscription changes. We are currently investigating.
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monitoring Feb 20, 2026, 09:45 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 20, 2026, 10:07 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 08, 2026, 02:47 PM UTC
- Resolved
- Feb 08, 2026, 03:03 PM UTC
- Duration
- 16m
Affected: inReach Messaging
Timeline · 2 updates
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investigating Feb 08, 2026, 02:47 PM UTC
Teams are investigating issues with internet messaging. Messaging over satellite is not affected. This does not affect SOS messaging.
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resolved Feb 08, 2026, 03:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 03, 2026, 11:25 AM UTC
- Resolved
- Feb 03, 2026, 11:43 AM UTC
- Duration
- 18m
Affected: inReach MessagingGarmin Earthmate Mobile AppGarmin Messenger Mobile App
Timeline · 3 updates
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identified Feb 03, 2026, 11:25 AM UTC
Issue is identified and we are working on delivering the queued messages.
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identified Feb 03, 2026, 11:27 AM UTC
We are continuing to work on a fix for this issue.
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resolved Feb 03, 2026, 11:43 AM UTC
All delayed messages have been delivered now and messages flowing through system without any issues now.
Read the full incident report →
- Detected by Pingoru
- Feb 02, 2026, 09:04 PM UTC
- Resolved
- Feb 02, 2026, 09:52 PM UTC
- Duration
- 47m
Affected: Garmin Explore Mobile AppGarmin Earthmate Mobile App
Timeline · 2 updates
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investigating Feb 02, 2026, 09:04 PM UTC
The inReach Desktop App, Earthmate Mobile App and Explore Mobile App have been experiencing issues with sync.
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resolved Feb 02, 2026, 09:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 27, 2026, 08:36 PM UTC
- Resolved
- Jan 27, 2026, 10:03 PM UTC
- Duration
- 1h 26m
Affected: inReach MessaginginReach Developer APIsGarmin Earthmate Mobile AppGarmin Messenger Mobile App
Timeline · 3 updates
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investigating Jan 27, 2026, 08:36 PM UTC
Messages sent to SMS numbers not in the Garmin Messenger platform are experiencing a delay in delivery. This does not affect SOS messaging.
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investigating Jan 27, 2026, 09:14 PM UTC
This only affects customers in Australia, Christmas Island, Cocos (Keeling) Islands, New Zealand, Hong Kong and Satellite Phones.
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resolved Jan 27, 2026, 10:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 30, 2025, 01:22 PM UTC
- Resolved
- Dec 30, 2025, 02:47 PM UTC
- Duration
- 1h 25m
Affected: Satellite Activation and Subscription BillingLTE Activation and Subscription Billing
Timeline · 2 updates
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identified Dec 30, 2025, 01:22 PM UTC
Some customers may be experiencing issues activating subscriptions. We are investigating the issue.
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resolved Dec 30, 2025, 02:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 14, 2025, 11:20 AM UTC
- Resolved
- Dec 14, 2025, 12:54 PM UTC
- Duration
- 1h 33m
Affected: inReach Messaging
Timeline · 3 updates
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investigating Dec 14, 2025, 11:20 AM UTC
Messaging is delayed for some customers. SOS Communication is not affected. The issue has been identified and teams are working to mitigate / resolve
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investigating Dec 14, 2025, 12:53 PM UTC
We are continuing to investigate this issue.
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resolved Dec 14, 2025, 12:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 10, 2025, 08:40 PM UTC
- Resolved
- Dec 10, 2025, 09:03 PM UTC
- Duration
- 23m
Affected: Satellite Activation and Subscription BillingLTE Activation and Subscription Billing
Timeline · 2 updates
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investigating Dec 10, 2025, 08:40 PM UTC
Subscription activation, plan change, and cancelation requests are currently delayed. Any pending actions will complete once the issue is resolved. We recommend waiting to activate or make changes to subscriptions until this issue is resolved.
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resolved Dec 10, 2025, 09:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 01:08 PM UTC
- Resolved
- Nov 18, 2025, 03:20 PM UTC
- Duration
- 2h 12m
Affected: Garmin Explore Website and MapShare
Timeline · 2 updates
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investigating Nov 18, 2025, 01:08 PM UTC
Start Time: 7:45AM EST Anticipated Time of Resolution: Unknown Impact: Customers may experience reduced performance for or be unable to access Explore and Explore Mapshare features in US and AUS regions.
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resolved Nov 18, 2025, 03:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 15, 2025, 06:09 AM UTC
- Resolved
- Nov 15, 2025, 09:34 AM UTC
- Duration
- 3h 24m
Affected: Satellite Activation and Subscription BillingLTE Activation and Subscription Billing
Timeline · 2 updates
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identified Nov 15, 2025, 06:09 AM UTC
Length of Time: 4 hours Schedule: 11/15/25 from 12:00 AM Central Time (CT) time (6:00 AM UTC) to 4:00 AM Central Time (CT) time (10:00 AM UTC) During the maintenance window, all subscription activation and plan changes will be delayed. We recommend waiting until after the maintenance to make any subscription changes.
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resolved Nov 15, 2025, 09:34 AM UTC
The scheduled maintenance has been completed.
Read the full incident report →
- Detected by Pingoru
- Nov 10, 2025, 02:04 PM UTC
- Resolved
- Nov 10, 2025, 04:06 PM UTC
- Duration
- 2h 2m
Affected: inReach Messaging
Timeline · 2 updates
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investigating Nov 10, 2025, 02:04 PM UTC
We are currently looking in delays with messages regarding one of our partners
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resolved Nov 10, 2025, 04:06 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 14, 2025, 05:29 AM UTC
- Resolved
- Oct 14, 2025, 06:21 AM UTC
- Duration
- 52m
Affected: inReach Messaging
Timeline · 2 updates
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investigating Oct 14, 2025, 05:29 AM UTC
SMS messaging is delayed for some customers. SOS Communication is not affected. The issue has been identified and teams are working to mitigate / resolve.
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resolved Oct 14, 2025, 06:21 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 24, 2025, 01:37 PM UTC
- Resolved
- Sep 24, 2025, 02:41 PM UTC
- Duration
- 1h 3m
Affected: Satellite Activation and Subscription Billing
Timeline · 2 updates
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investigating Sep 24, 2025, 01:37 PM UTC
Skylo/NTN device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
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resolved Sep 24, 2025, 02:41 PM UTC
Skylo has confirmed that all systems are operational once more.
Read the full incident report →