Garmin Services experienced a major incident on January 27, 2026 affecting inReach Messaging and inReach Developer APIs and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
inReach MessaginginReach Developer APIsGarmin Earthmate Mobile AppGarmin Messenger Mobile App
Update timeline
- investigating Jan 27, 2026, 08:36 PM UTC
Messages sent to SMS numbers not in the Garmin Messenger platform are experiencing a delay in delivery. This does not affect SOS messaging.
- investigating Jan 27, 2026, 09:14 PM UTC
This only affects customers in Australia, Christmas Island, Cocos (Keeling) Islands, New Zealand, Hong Kong and Satellite Phones.
- resolved Jan 27, 2026, 10:03 PM UTC
This incident has been resolved.