Resolved after 6 hours 5 minutes, affecting LTE Activation and Subscription Billing, on September 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
LTE Activation and Subscription Billing
Update timeline
- investigating Sep 01, 2026, 09:16 PM UTC
Subscription activation, plan change, and cancelation requests are currently delayed. Any pending actions will complete once the issue is resolved. We recommend waiting to activate or make changes to subscriptions until this issue is resolved.
- monitoring Sep 02, 2026, 12:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2026, 03:22 AM UTC
This incident has been resolved.
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