Garmin InReach incident

Certificate rotation causing issues with inReach activations and deactivations

Resolved after 1 hour 49 minutes, affecting Satellite Activation and Subscription Billing and Garmin Explore Mobile App and 1 more, on October 19, 2026.

investigating Oct 19, 2026, 12:50 PM UTC

We are continuing to investigate this issue.

Started
Oct 19, 2026, 12:08 PM UTC
Resolved
Oct 19, 2026, 01:57 PM UTC
Duration
1h 49m
Detected by Pingoru
Oct 19, 2026, 12:08 PM UTC

Affected components

Satellite Activation and Subscription BillingGarmin Explore Mobile AppGarmin Earthmate Mobile AppGarmin Messenger Mobile AppGarmin Explore Website and MapShare

Update timeline

  1. investigating Oct 19, 2026, 12:08 PM UTC

    Device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.

  2. investigating Oct 19, 2026, 12:27 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 19, 2026, 12:39 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 19, 2026, 12:50 PM UTC

    We are continuing to investigate this issue.

  5. resolved Oct 19, 2026, 01:57 PM UTC

    Problem was identified and resolved. Systems are functioning normally.

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