Resolved after 19 hours 54 minutes, affecting Webserver 1 and Webserver 2, on April 9, 2023.
We have implemented a temporary workaround. usegalaxy.org is operational, but you may experience decreased performance and other issues until service is fully restored.
Affected components
Webserver 1Webserver 2
Update timeline
- identified Apr 09, 2023, 10:18 PM UTC
Both Webserver VMs are currently offline. We do not know how long it will take for them to return to service, but will update as soon as we know.
- monitoring Apr 10, 2023, 05:09 PM UTC
We have implemented a temporary workaround. usegalaxy.org is operational, but you may experience decreased performance and other issues until service is fully restored.
- resolved Apr 10, 2023, 06:13 PM UTC
Both webserver VMs have been returned to service
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