Galaxy Project Outage History

Galaxy Project is up right now

Galaxy Project had 2 outages in the last 2 years totaling 4h 22m of downtime, averaging 0.1 incidents per month.

There were 2 Galaxy Project outages since November 4, 2024 totaling 4h 22m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.galaxyproject.org

Major December 9, 2024

UseGalaxy.org Cluster Offline

Detected by Pingoru
Dec 09, 2024, 02:25 PM UTC
Resolved
Dec 09, 2024, 06:37 PM UTC
Duration
4h 12m
Affected: Webserver 1Webserver 2
Timeline · 2 updates
  1. identified Dec 09, 2024, 02:25 PM UTC

    The NFS server used by the primary cluster serving UseGalaxy.org jobs is currently offline due to hardware instability. As a result, Galaxy is unable to process certain types of jobs, including uploads. Our service provider is working with the vendor for a solution.

  2. resolved Dec 09, 2024, 06:37 PM UTC

    The NFS server has been returned to normal operation and Galaxy is working normally.

Read the full incident report →

Critical November 4, 2024

usegalaxy.org is unreachable

Detected by Pingoru
Nov 04, 2024, 10:26 PM UTC
Resolved
Nov 04, 2024, 10:37 PM UTC
Duration
10m
Affected: Webserver 1Webserver 2
Timeline · 2 updates
  1. investigating Nov 04, 2024, 10:26 PM UTC

    usegalaxy.org is currently offline due to connectivity problems at our host. We will update the issue when we have more information about the cause of the outage and an expected recovery time.

  2. resolved Nov 04, 2024, 10:37 PM UTC

    Connectivity has been restored and the site is functioning normally.

Read the full incident report →