Galaxy Project incident

UseGalaxy.org (Main) cluster partially offline

Resolved after 2 days 4 hours, affecting Webserver 1 and Webserver 2, on April 15, 2024.

identified Apr 15, 2024, 03:48 PM UTC

Following Sunday's planned power maintenance, there have been issues preventing the [Jetstream2 Cloud](https://jetstream-cloud.org/) from being brought fully back online. UseGalaxy.org uses Jetstream2 to run certain types of jobs, mainly those requiring medium-sized resources in terms of CPU and memory. Because of this, you may continue to receive the error "No destinations are available to fulfill this request" when running some tools. Engineers at Indiana University are working to restore services as soon as possible. Please follow the Jetstream2 status page for updates.

Started
Apr 15, 2024, 03:48 PM UTC
Resolved
Apr 17, 2024, 08:41 PM UTC
Duration
2d 4h
Detected by Pingoru
Apr 15, 2024, 03:48 PM UTC

Affected components

Webserver 1Webserver 2

Update timeline

  1. identified Apr 15, 2024, 03:48 PM UTC

    Following Sunday's planned power maintenance, there have been issues preventing the [Jetstream2 Cloud](https://jetstream-cloud.org/) from being brought fully back online. UseGalaxy.org uses Jetstream2 to run certain types of jobs, mainly those requiring medium-sized resources in terms of CPU and memory. Because of this, you may continue to receive the error "No destinations are available to fulfill this request" when running some tools. Engineers at Indiana University are working to restore services as soon as possible. Please follow the Jetstream2 status page for updates.

  2. resolved Apr 17, 2024, 08:41 PM UTC

    Jetstream2 is now back in operation.

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