Gainsight PX incident

Analytics data freshness issue due to analytics processing lag

Notice Resolved View vendor source →

Gainsight PX experienced a notice incident on June 27, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2020, 04:28 AM UTC
Resolved
Jun 23, 2020, 05:00 PM UTC
Duration
—
Detected by Pingoru
Jun 27, 2020, 04:28 AM UTC

Update timeline

  1. resolved Jun 27, 2020, 04:28 AM UTC

    Impact Window: Between Tuesday, 23rd June and Thursday, 25th June 2020 During peak hours, an analytics processing lag has occurred leading to impact ranging from minutes to an hour of data freshness in reporting. Real-time in-app engagements: no impact. Gainsight Application: the data presented on the current day might be delayed. Status: Maintenance has been scheduled for this weekend to significantly increase capacity.