Gainsight PX experienced a minor incident on January 17, 2022 affecting Product Analytics, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Product Analytics
Update timeline
- identified Jan 17, 2022, 12:34 PM UTC
We are experiencing analytics processing lag which may cause delays in reporting data freshness. Real-time in-app engagements: no impact.
- resolved Jan 17, 2022, 03:39 PM UTC
This incident has been resolved. We will continue to analyze and adjust in effort to prevent delays like this moving forward.