Gainsight PX incident

Analytics Processing Lag

Notice Resolved View vendor source →

Gainsight PX experienced a notice incident on February 7, 2022 affecting Product Analytics, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2022, 05:55 PM UTC
Resolved
Feb 07, 2022, 08:06 PM UTC
Duration
2h 11m
Detected by Pingoru
Feb 07, 2022, 05:55 PM UTC

Affected components

Product Analytics

Update timeline

  1. monitoring Feb 07, 2022, 05:55 PM UTC

    We are experiencing analytics processing lag which may cause delays in reporting data freshness. Real-time in-app engagements: no impact

  2. resolved Feb 07, 2022, 08:06 PM UTC

    This incident has been resolved. We will continue to analyze and adjust in effort to prevent delays like this moving forward.