Gainsight PX experienced a notice incident on March 8, 2022 affecting Product Analytics, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Product Analytics
Update timeline
- investigating Mar 08, 2022, 05:21 PM UTC
We are experiencing analytics processing lag which may cause delays in reporting data freshness. Real-time in-app engagements: no impact.
- monitoring Mar 08, 2022, 06:36 PM UTC
We are processing as expected and will continue to monitor. Please expect data freshness delays in reports as the queue recovers.
- resolved Mar 08, 2022, 07:15 PM UTC
This incident has been resolved. We will continue to analyze and adjust in effort to prevent delays like this moving forward.