Gainsight PX incident

Data freshness issue due to processing lag

Notice Resolved View vendor source →

Gainsight PX experienced a notice incident on August 10, 2022, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2022, 03:27 PM UTC
Resolved
Aug 10, 2022, 04:13 PM UTC
Duration
45m
Detected by Pingoru
Aug 10, 2022, 03:27 PM UTC

Update timeline

  1. investigating Aug 10, 2022, 03:27 PM UTC

    We are experiencing processing lag which may cause delays in reporting data freshness for some customers.

  2. investigating Aug 10, 2022, 03:41 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 10, 2022, 04:13 PM UTC

    This incident has been resolved. We will continue to analyze and adjust to prevent delays like this moving forward.