Gainsight PX incident

Event Processing Issues

Minor Resolved View vendor source →

Gainsight PX experienced a minor incident on January 3, 2023 affecting Email Engagement and Product Analytics, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2023, 03:51 PM UTC
Resolved
Jan 03, 2023, 03:51 PM UTC
Duration
—
Detected by Pingoru
Jan 03, 2023, 03:51 PM UTC

Affected components

Email EngagementProduct Analytics

Update timeline

  1. resolved Jan 03, 2023, 03:51 PM UTC

    Between 3:10 and 3:42PM UTC, we experienced issues with processing events. Restarting affected services resolved the issue. We are investigating cause to prevent future impact.