Gainsight PX incident

PX Engagements and Knowledge Center (KC) Bots

Notice Resolved View vendor source →

Gainsight PX experienced a notice incident on June 13, 2023 affecting Real Time Engine and In-app Guides and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:35 PM UTC
Resolved
Jun 13, 2023, 07:35 PM UTC
Duration
—
Detected by Pingoru
Jun 13, 2023, 07:35 PM UTC

Affected components

Real Time EngineIn-app GuidesIn-app Surveys

Update timeline

  1. resolved Jun 13, 2023, 07:35 PM UTC

    Some customers may have experienced slowness in PX engagement and Knowledge Center (KC) Bots within the last 30 minutes. We have identified the issue with a specific node which has been corrected.