Gainsight PX incident

Slowness in Gainsight PX

Minor Resolved View vendor source →

Gainsight PX experienced a minor incident on August 9, 2024 affecting UI, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2024, 02:43 PM UTC
Resolved
Aug 09, 2024, 03:32 PM UTC
Duration
48m
Detected by Pingoru
Aug 09, 2024, 02:43 PM UTC

Affected components

UI

Update timeline

  1. identified Aug 09, 2024, 02:43 PM UTC

    We are working to resolve an identified issue causing slowness in loading the PX interface. Please email [email protected] with any questions.

  2. monitoring Aug 09, 2024, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 09, 2024, 03:32 PM UTC

    This incident has been resolved. Please reach out to [email protected] if you have any questions.