Gainsight PX incident

PX EU : Frontend application unavailable

Notice Resolved View vendor source →

Gainsight PX experienced a notice incident on October 21, 2024 affecting API and UI, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 12:49 PM UTC
Resolved
Oct 21, 2024, 01:34 PM UTC
Duration
44m
Detected by Pingoru
Oct 21, 2024, 12:49 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Oct 21, 2024, 12:49 PM UTC

    Frontend application and public APIs are currently unavailable due to a technical issue. We are working to resolve the problem and will provide an update as soon as the application is back online.

  2. identified Oct 21, 2024, 01:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 21, 2024, 01:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2024, 01:34 PM UTC

    This incident has been resolved.