Gainsight PX incident

PX Knowledge Center (KC) Bots

Minor Resolved View vendor source →

Gainsight PX experienced a minor incident on January 5, 2025 affecting In-app Guides and In-app Surveys, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2025, 09:34 PM UTC
Resolved
Jan 05, 2025, 10:51 PM UTC
Duration
1h 17m
Detected by Pingoru
Jan 05, 2025, 09:34 PM UTC

Affected components

In-app GuidesIn-app Surveys

Update timeline

  1. identified Jan 05, 2025, 09:34 PM UTC

    We are working to resolve an identified issue with PX Knowledge Center (KC) Bots. Please email [email protected] with any questions.

  2. resolved Jan 05, 2025, 10:51 PM UTC

    This incident has been resolved.