gaiia software incident

Degraded performance for the fibre provisioning service

Minor Resolved View vendor source →

gaiia software experienced a minor incident on February 10, 2023, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2023, 08:20 PM UTC
Resolved
Feb 10, 2023, 08:52 PM UTC
Duration
32m
Detected by Pingoru
Feb 10, 2023, 08:20 PM UTC

Update timeline

  1. investigating Feb 10, 2023, 08:11 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 10, 2023, 08:20 PM UTC

    From AWS: "We can confirm Aurora Postgres customers are experiencing intermittent issues accessing their databases in the US-EAST-1 Region. While we have identified the source of the issues, we do not have the root cause identified at this time."

  3. resolved Feb 10, 2023, 08:23 PM UTC

    No more connectivity issues from our RDS instances.