gaiia software incident

Partial outage of order processing for tenants using restrictive bill dates

Major Resolved View vendor source →

gaiia software experienced a major incident on July 31, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2023, 12:08 PM UTC
Resolved
Jul 29, 2023, 12:30 AM UTC
Duration
—
Detected by Pingoru
Jul 31, 2023, 12:08 PM UTC

Update timeline

  1. resolved Jul 31, 2023, 12:08 PM UTC

    ISPs restricting bill dates between days 1 and 28 of the month had an outage preventing them from processing new orders.