gaiia software incident

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Major Resolved View vendor source →

gaiia software experienced a major incident on March 5, 2024 affecting Web App (app.gaiia.com), lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 03:52 PM UTC
Resolved
Mar 05, 2024, 06:50 PM UTC
Duration
2h 57m
Detected by Pingoru
Mar 05, 2024, 03:52 PM UTC

Affected components

Web App (app.gaiia.com)

Update timeline

  1. investigating Mar 05, 2024, 03:52 PM UTC

    We are currently investigating the situation. New logins are impacted, and existing sessions are working.

  2. investigating Mar 05, 2024, 03:56 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 05, 2024, 06:46 PM UTC

    Google solved their DNS issue affecting our OAuth integration.

  4. resolved Mar 05, 2024, 06:50 PM UTC

    This incident has been resolved.