gaiia software incident

Third-Party Payment Processor IPPay is down.

Minor Resolved View vendor source →

gaiia software experienced a minor incident on April 17, 2024 affecting Public GraphQL API, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 02:01 PM UTC
Resolved
Apr 17, 2024, 05:08 PM UTC
Duration
3h 6m
Detected by Pingoru
Apr 17, 2024, 02:01 PM UTC

Affected components

Public GraphQL API

Update timeline

  1. identified Apr 17, 2024, 02:01 PM UTC

    Their team is actively working on a fix. All transactions will be retried once the outage is over.

  2. resolved Apr 17, 2024, 05:08 PM UTC

    This incident has been resolved and pending transaction have all been retried.