gaiia software incident

Billing service briefly unavailable after database migration

Minor Resolved View vendor source →

gaiia software experienced a minor incident on May 7, 2025 affecting Web App (app.gaiia.com) and Public GraphQL API, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 05:32 PM UTC
Resolved
May 07, 2025, 05:32 PM UTC
Duration
—
Detected by Pingoru
May 07, 2025, 05:32 PM UTC

Affected components

Web App (app.gaiia.com)Public GraphQL API

Update timeline

  1. resolved May 07, 2025, 06:16 PM UTC

    A disruptive migration on the billing service database caused a partial outage for 51 seconds. During that time frame, users experienced error messages from the gaiia web application and the public GraphQL API.