gaiia software incident

Gaiia's authentication provider, Stytch, is experiencing downtime

Critical Resolved View vendor source →

gaiia software experienced a critical incident on November 26, 2024 affecting Web App (app.gaiia.com), lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2024, 07:32 PM UTC
Resolved
Nov 26, 2024, 07:33 PM UTC
Duration
1m
Detected by Pingoru
Nov 26, 2024, 07:32 PM UTC

Affected components

Web App (app.gaiia.com)

Update timeline

  1. identified Nov 26, 2024, 07:32 PM UTC

    We are in communication with Stytch while also working on a way to bypass their authentication module.

  2. resolved Nov 26, 2024, 07:33 PM UTC

    Gaiia's authentication is now operational.