G-Core Labs incident

CDN and Hosting | Atlanta Incident Details

Major

Resolved after 1 day 1 hour, affecting North America (Atlanta, United States) and North America (Atlanta (ATL2)), on July 8, 2026.

resolved Jul 09, 2026, 03:53 PM UTC

We are happy to inform you that traffic has been successfully rerouted back to Atlanta and has returned to normal operations. Should you experience any issues, please feel free to contact our support team, who are ready to assist you and address any queries promptly. Thank you for your patience and understanding during this time. We truly appreciate your cooperation. For further assistance, please reach out to our support team at [**[email protected]**](mailto:[email protected]).

Started
Jul 08, 2026, 01:54 PM UTC
Resolved
Jul 09, 2026, 03:53 PM UTC
Duration
1d 1h
Detected by Pingoru
Jul 08, 2026, 01:54 PM UTC

Affected components

North America (Atlanta, United States)North America (Atlanta (ATL2))

Update timeline

  1. investigating Jul 08, 2026, 01:54 PM UTC

    We are currently experiencing a major outage in our Hosting services in Atlanta, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. While in CDN, we are having partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

  2. monitoring Jul 08, 2026, 02:52 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 09, 2026, 03:53 PM UTC

    We are happy to inform you that traffic has been successfully rerouted back to Atlanta and has returned to normal operations. Should you experience any issues, please feel free to contact our support team, who are ready to assist you and address any queries promptly. Thank you for your patience and understanding during this time. We truly appreciate your cooperation. For further assistance, please reach out to our support team at [**[email protected]**](mailto:[email protected]).

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