G-Core Labs incident

Cloud | Tokyo Incident Details

Minor

Resolved after 18 minutes, affecting Cloud (Block Storage), on June 27, 2026.

resolved Jun 27, 2026, 07:46 AM UTC

We are happy to inform you that the partial outage in our Tokyo region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Started
Jun 27, 2026, 07:27 AM UTC
Resolved
Jun 27, 2026, 07:46 AM UTC
Duration
18m
Detected by Pingoru
Jun 27, 2026, 07:27 AM UTC

Affected components

Cloud (Block Storage)

Update timeline

  1. investigating Jun 27, 2026, 07:27 AM UTC

    We are currently experiencing performance degradation in our Tokyo servers, which may result in slow or unusual functioning with the disks. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time. Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution. Thank you for your understanding and cooperation.

  2. resolved Jun 27, 2026, 07:46 AM UTC

    We are happy to inform you that the partial outage in our Tokyo region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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