G-Core Labs incident
Cloud | Sines-3 Incident Details
Resolved after 20 hours 31 minutes, affecting Networking (Sines-3), on June 3, 2026.
We localized the problem, implemented a fix and are currently monitoring the result.
Affected components
Update timeline
- investigating Jun 03, 2026, 12:30 AM UTC
We are currently experiencing a partial outage in our network performance in Sines-3 region, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.
- investigating Jun 03, 2026, 02:51 AM UTC
We are currently investigating this incident.
- monitoring Jun 03, 2026, 04:17 AM UTC
We implemented a fix and are currently monitoring the result.
- investigating Jun 03, 2026, 06:26 AM UTC
This is to inform you that the issue with our Cloud service affecting network performance has reoccurred after we previously set it to monitoring following the applied fix. We are resuming our investigation to identify and resolve the root cause as quickly as possible. Customers may continue to experience partial unavailability during this time. We apologize for the ongoing inconvenience and appreciate your patience and understanding. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.
- investigating Jun 03, 2026, 03:22 PM UTC
This is to inform you that we are currently deeply investigating the network issue, and trying to solve the issue with ARP flood in the Sines-3\. Customers may continue to experience partial unavailability during this time. We apologize for the ongoing inconvenience and appreciate your patience and understanding. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.
- monitoring Jun 03, 2026, 07:11 PM UTC
We localized the problem, implemented a fix and are currently monitoring the result.
- resolved Jun 03, 2026, 09:01 PM UTC
This incident has been resolved.
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