Cloud | Multiple regions Incident Details

Update timeline

1. investigating Jun 02, 2026, 07:29 AM UTC

   Our engineering team is currently conducting maintenance on our Cloud service, involving authorization and access to projects. This maintenance will take place on 2026-06-02 during the following time windows: Tashkent: 07:00–07:30 (UTC) Sydney: 07:30–08:00 (UTC) Baku: 08:00–08:30 (UTC) Each time window may include up to 5 minutes of brief service unavailability. During these periods, users may experience short-term disruptions to the project list, projects, and authorization services, as well as potential network connectivity issues or increased delays. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Jun 02, 2026, 08:34 AM UTC

   We are happy to inform you that the unavailability in our Cloud services has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])