G-Core Labs incident
DDoS Protection | Global Retrospective Incident Details
Resolved on May 28, 2026, affecting DDoS Protection (Protection).
We would like to inform you that between 08:40 UTC and 09:40 UTC on May 28, 2026, our engineers observed a degradation affecting all DDoS customers, resulting in a temporary loss of traffic. The impact duration was approximately **one minute** per location, distributed over time and across all affected customers. Our team took swift action to address the issue and is pleased to confirm that the traffic disruption was quickly resolved. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you are still experiencing any issues, please do not hesitate to contact our support team by opening a ticket. Our team will be happy to assist you in any way possible. Thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])
Affected components
Update timeline
- resolved May 28, 2026, 07:40 AM UTC
We would like to inform you that between 08:40 UTC and 09:40 UTC on May 28, 2026, our engineers observed a degradation affecting all DDoS customers, resulting in a temporary loss of traffic. The impact duration was approximately **one minute** per location, distributed over time and across all affected customers. Our team took swift action to address the issue and is pleased to confirm that the traffic disruption was quickly resolved. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you are still experiencing any issues, please do not hesitate to contact our support team by opening a ticket. Our team will be happy to assist you in any way possible. Thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])
- resolved May 28, 2026, 02:05 PM UTC
This incident has been resolved.
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