G-Core Labs incident
Hosting | Kiev Incident Details
Resolved after 14 hours 28 minutes, affecting Europe (Kyiv (GN)), on May 13, 2026.
We are happy to inform you that the partial unavailability in in our Hosting service in Kiev has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])
Affected components
Update timeline
- investigating May 13, 2026, 03:25 PM UTC
We are currently experiencing a partial outage in our Hosting service in Kiev, which may result in partial unavailability for new orders, without affecting existing clients' servers. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.
- monitoring May 13, 2026, 11:46 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 14, 2026, 05:53 AM UTC
We are happy to inform you that the partial unavailability in in our Hosting service in Kiev has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])
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