G-Core Labs incident
CDN | Multiple regions Incident Details
G-Core Labs experienced a minor incident on May 7, 2026 affecting Europe (Lisbon, Portugal), lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 12:41 PM UTC
We are currently experiencing a partial degradation in performance in Lisbon, Seville, Malaga, Granada and Rocamora, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
- identified May 07, 2026, 01:37 PM UTC
We are currently experiencing a partial degradation in performance in Lisbon, Seville, Malaga, Granada, and Rocamora, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
- identified May 07, 2026, 01:37 PM UTC
We are continuing to work on a fix for this incident.
- resolved May 07, 2026, 05:25 PM UTC
We are happy to inform you that traffic has been successfully rerouted back to Lisbon, Seville, Malaga, Granada, and Rocamora and has returned to normal operations. Should you experience any issues, please feel free to contact our support team, who are ready to assist you and address any queries promptly. Thank you for your patience and understanding during this time. We truly appreciate your cooperation. For further assistance, please reach out to our support team at [**[email protected]**](mailto:[email protected]).