Fusion Networks incident

Snow and Ice Buildup on Backhaul Dishes affecting Service

Resolved after 1 hour 17 minutes, affecting Fusion Internet, on March 13, 2024.

monitoring Mar 13, 2024, 04:21 AM UTC

Crews have cleaned off backhaul dishes and are monitoring the signal strength

Started
Mar 13, 2024, 03:42 AM UTC
Resolved
Mar 13, 2024, 05:00 AM UTC
Duration
1h 17m
Detected by Pingoru
Mar 13, 2024, 03:42 AM UTC

Affected components

Fusion Internet

Update timeline

  1. identified Mar 13, 2024, 03:42 AM UTC

    Snow and ice buildup on backhauls may be causing service issues. Crews are currently working to clear snow off the dishes.

  2. monitoring Mar 13, 2024, 04:21 AM UTC

    Crews have cleaned off backhaul dishes and are monitoring the signal strength

  3. resolved Mar 13, 2024, 02:24 PM UTC

    This incident has been resolved.

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