Fulfil.IO incident
Service Disruption - 404 Errors on Some Instances
Affected components
Update timeline
- investigating Feb 12, 2026, 02:11 PM UTC
We are currently investigating reports of 404 errors occurring on some instances. Our team has been notified and is actively working to identify the root cause. We will provide updates as more information becomes available.
- investigating Feb 12, 2026, 02:18 PM UTC
We are continuing to investigate this issue.
- identified Feb 12, 2026, 02:44 PM UTC
We have identified an issue affecting some workspaces, causing 404 errors. The issue has been traced to a specific database infrastructure component. Our engineering team is actively working on a resolution to restore service. We will continue to provide updates as we have more information.
- monitoring Feb 12, 2026, 03:27 PM UTC
The issue with the specific database infrastructure component has been resolved. Affected workspaces should be working as expected and no longer returning the 404 error. Our team is currently monitoring for any further errors.
- resolved Feb 12, 2026, 03:51 PM UTC
The incident has been resolved. After monitoring, our team has confirmed all components are operational and workspaces working as expected.
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