Fulfil.IO Outage History

Fulfil.IO is up right now

Fulfil.IO had 5 outages in the last 2 years totaling 10h 33m of downtime — averaging 0.2 incidents per month.

There were 5 Fulfil.IO outages since June 12, 2025 totaling 10h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fulfil.io

Minor May 17, 2026

Elevated API Errors

Detected by Pingoru
May 17, 2026, 06:53 AM UTC
Resolved
May 17, 2026, 09:09 AM UTC
Duration
2h 16m
Affected: ERPHelpdesk (Zendesk)WMS3PL IntegrationsInventory PlannerSearchREST APIFulfil Sync MQ (Remote printing)Asynchronous Tasks EnginePDF GeneratorAttachmentsWebhooks
Timeline · 5 updates
  1. investigating May 17, 2026, 06:53 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating May 17, 2026, 06:53 AM UTC

    We are continuing to investigate this issue.

  3. identified May 17, 2026, 07:19 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 17, 2026, 08:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 17, 2026, 09:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026

Service Disruption - 404 Errors on Some Instances

Detected by Pingoru
Feb 12, 2026, 02:11 PM UTC
Resolved
Feb 12, 2026, 03:51 PM UTC
Duration
1h 40m
Affected: ERPWMSREST API
Timeline · 5 updates
  1. investigating Feb 12, 2026, 02:11 PM UTC

    We are currently investigating reports of 404 errors occurring on some instances. Our team has been notified and is actively working to identify the root cause. We will provide updates as more information becomes available.

  2. investigating Feb 12, 2026, 02:18 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 12, 2026, 02:44 PM UTC

    We have identified an issue affecting some workspaces, causing 404 errors. The issue has been traced to a specific database infrastructure component. Our engineering team is actively working on a resolution to restore service. We will continue to provide updates as we have more information.

  4. monitoring Feb 12, 2026, 03:27 PM UTC

    The issue with the specific database infrastructure component has been resolved. Affected workspaces should be working as expected and no longer returning the 404 error. Our team is currently monitoring for any further errors.

  5. resolved Feb 12, 2026, 03:51 PM UTC

    The incident has been resolved. After monitoring, our team has confirmed all components are operational and workspaces working as expected.

Read the full incident report →

Major November 18, 2025

No Fulfil services are down, but plenty of integrations are

Detected by Pingoru
Nov 18, 2025, 12:37 PM UTC
Resolved
Nov 18, 2025, 03:38 PM UTC
Duration
3h 1m
Affected: Shopify APIUSPS (EasyPost)USPS (Shippo)Shipmonk
Timeline · 6 updates
  1. identified Nov 18, 2025, 12:02 PM UTC

    Prominent cloud service cloudflare is down. https://www.cloudflarestatus.com/ This seems to have brought down a bunch of cloud services that merchants use including Shippo and 3PLs that use Cloudflare like Deposco. Our favorite AIs are also down which could have written a better message.

  2. identified Nov 18, 2025, 12:06 PM UTC

    Updating incident to Major since shopify also seems to be affected. Stripe is only reporting "elevated error messages" but is actually down as well.

  3. identified Nov 18, 2025, 12:37 PM UTC

    We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.

  4. identified Nov 18, 2025, 01:36 PM UTC

    We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.

  5. monitoring Nov 18, 2025, 02:54 PM UTC

    Cloudflare has reported a fix has been implemented for the previous network issues https://www.cloudflarestatus.com/ external integrations should begin recovering back to normal shortly. We will continue to monitor for any additional related errors.

  6. resolved Nov 18, 2025, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 12, 2025

Google Cloud Platform issue

Detected by Pingoru
Jun 12, 2025, 06:27 PM UTC
Resolved
Jun 12, 2025, 10:02 PM UTC
Duration
3h 35m
Affected: ERPStripe APIUPSHelpdesk (Zendesk)Avalara Tax Calculation ServiceAuth0 User AuthenticationLogin service and SSOWMSFedEx3PL IntegrationsDHL ExpressInventory PlannerDHL eCommerceSearchUSPS (Endicia)REST APIUSPS (EasyPost)Data WarehouseUSPS (Shippo)Fulfil Sync MQ (Remote printing)USPS (Pitney Bowes)Asynchronous Tasks EngineNewgistics (Pitney Bowes)PDF GeneratorFirst mileAttachmentsAustralia PostCanada postWebhooks
Timeline · 5 updates
  1. identified Jun 12, 2025, 06:27 PM UTC

    There appears to be an issue with Google Cloud Platform. We are working with them and determining impact. Also seems to have affected Shopify

  2. identified Jun 12, 2025, 06:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 12, 2025, 06:32 PM UTC

    GCP still has not updated their status page or provided an explanation on what is causing the outage. Widespread issues are reported by Shopify as well: https://www.shopifystatus.com/incidents

  4. monitoring Jun 12, 2025, 06:56 PM UTC

    We are seeing the printing service recover. PDF generation and attachments seem to be working. We are closely monitoring the status.

  5. resolved Jun 12, 2025, 10:02 PM UTC

    Google cloud has reported that most services have recovered and are back to normal. For additional information regarding the service disruption, please follow along GCP's status page https://status.cloud.google.com/

Read the full incident report →