Fulfil.IO incident

Elevated API Errors

Resolved after 34 minutes, affecting ERP and Stripe API and 1 more, on September 30, 2020.

monitoring Sep 30, 2020, 10:09 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 30, 2020, 09:43 AM UTC
Resolved
Sep 30, 2020, 10:18 AM UTC
Duration
34m
Detected by Pingoru
Sep 30, 2020, 09:43 AM UTC

Affected components

ERPStripe APIUPSLogin service and SSOWMSFedEx3PL IntegrationsDHL ExpressInventory PlannerDHL eCommerce

Update timeline

  1. investigating Sep 30, 2020, 09:43 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Sep 30, 2020, 10:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2020, 10:18 AM UTC

    This incident has been resolved.

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