Fulfil.IO incident

Fedex - Timeouts when generating labels

Resolved after 1 hour 20 minutes, affecting FedEx, on February 9, 2021.

identified Feb 09, 2021, 09:31 PM UTC

FedEx backend seems to be experiencing issues. Label generation requests are timing out. No other carriers are affected.

Started
Feb 09, 2021, 09:31 PM UTC
Resolved
Feb 09, 2021, 10:51 PM UTC
Duration
1h 20m
Detected by Pingoru
Feb 09, 2021, 09:31 PM UTC

Affected components

FedEx

Update timeline

  1. identified Feb 09, 2021, 09:31 PM UTC

    FedEx backend seems to be experiencing issues. Label generation requests are timing out. No other carriers are affected.

  2. resolved Feb 09, 2021, 10:51 PM UTC

    This incident has been resolved.

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