Resolved after 14 minutes, affecting Helpdesk (Zendesk), on December 15, 2021.
Zendesk seems to be back up and running. Typeform (used for submitting new tickets is down)
Affected components
Helpdesk (Zendesk)
Update timeline
- identified Dec 15, 2021, 04:11 PM UTC
The helpdesk system used by Fulfil (Zendesk) is experiencing issues. We suspect this is part of the broader AWS outage. While Zendesk is experiencing issues, please use the fallback email below to submit support tickets.
- resolved Dec 15, 2021, 04:26 PM UTC
Zendesk seems to be back up and running. Typeform (used for submitting new tickets is down)
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