Fulfil.IO incident

Shippo is experiencing degraded API performance

Resolved after 2 hours 14 minutes, affecting USPS (Shippo), on May 24, 2022.

resolved May 24, 2022, 05:53 PM UTC

Shippo has implemented a fix for the issue and we are seeing requests are successful again. We will continue to monitor for any further errors.

Started
May 24, 2022, 03:39 PM UTC
Resolved
May 24, 2022, 05:53 PM UTC
Duration
2h 14m
Detected by Pingoru
May 24, 2022, 03:39 PM UTC

Affected components

USPS (Shippo)

Update timeline

  1. investigating May 24, 2022, 03:39 PM UTC

    Shippo is currently experiencing degraded performance that may prevent label generation, rate lookups, voiding, manifesting, and other operations for the carrier. Other carriers and services are **not** affected. We recommend using an alternate service to ship or wait for the carrier to be available. We will update this status page as we have more updates.

  2. resolved May 24, 2022, 05:53 PM UTC

    Shippo has implemented a fix for the issue and we are seeing requests are successful again. We will continue to monitor for any further errors.

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