Resolved after 1 hour 32 minutes, affecting ERP and WMS, on June 10, 2024.
Our team has identified the cause of the database performance degradation and have resolved the problem. Instances should be operating as expected and we will continue monitoring.
Affected components
Update timeline
- investigating Jun 10, 2024, 06:45 PM UTC
We are currently investigating degraded performance on one of our DB clusters. Some instances may experience slower response times and intermittent connectivity issues when accessing Fulfil. We will continue to update this page with further updates as our team has more information.
- investigating Jun 10, 2024, 07:09 PM UTC
We are continuing to investigate this issue.
- resolved Jun 10, 2024, 08:17 PM UTC
Our team has identified the cause of the database performance degradation and have resolved the problem. Instances should be operating as expected and we will continue monitoring.
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