Fulfil.IO incident
Shipping label generation when any item has 0 weight is resulting in an error page
Minor Vendor's status page →
Resolved after 2 hours 59 minutes, affecting UPS and FedEx and 1 more, on October 18, 2024.
The error should no longer persist if products on shipments have no weight or weight UOM set
Affected components
UPSFedExUSPS (Endicia)
Update timeline
- identified Oct 18, 2024, 02:14 PM UTC
We have identified the issue causing the error.
- monitoring Oct 18, 2024, 02:49 PM UTC
An update has been implemented and we are currently monitoring.
- resolved Oct 18, 2024, 05:13 PM UTC
The error should no longer persist if products on shipments have no weight or weight UOM set
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