ftrack incident

Issues with processing events in US region

Resolved after 2 hours 34 minutes, affecting Hosted applications, on February 3, 2026.

monitoring Feb 03, 2026, 02:43 PM UTC

We are continuing to monitor for any further issues.

Started
Feb 03, 2026, 02:14 PM UTC
Resolved
Feb 03, 2026, 04:48 PM UTC
Duration
2h 34m
Detected by Pingoru
Feb 03, 2026, 02:14 PM UTC

Affected components

Hosted applications

Update timeline

  1. investigating Feb 03, 2026, 02:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 03, 2026, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 03, 2026, 02:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 03, 2026, 04:48 PM UTC

    This incident has been resolved.

Your product runs on more than ftrack

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →