ftrack incident

Issues with processing events in US region

Major Resolved View vendor source →

ftrack experienced a major incident on February 3, 2026 affecting Hosted applications, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 02:14 PM UTC
Resolved
Feb 03, 2026, 04:48 PM UTC
Duration
2h 34m
Detected by Pingoru
Feb 03, 2026, 02:14 PM UTC

Affected components

Hosted applications

Update timeline

  1. investigating Feb 03, 2026, 02:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 03, 2026, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 03, 2026, 02:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 03, 2026, 04:48 PM UTC

    This incident has been resolved.